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Privacy POLICY

Last updated: 7 September 2026

Untaptd Ltd respects your privacy and is committed to handling your personal information responsibly and transparently.

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This policy explains what information we collect through this website, why we use it, how long we retain it and the rights available to you.

  • Untaptd Ltd is the controller of the personal information described in this policy.

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    For questions about this policy or the way we use your information, contact us at:

    Email: hello@untaptd.com
    Address: Siop Elim, Llanddeusant. Isle of Anglesey. LL65 4AH

  • Depending on how you use the website, we may collect:

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    • Your name, work email address, organisation and other information you provide through a form.

    • Information contained in enquiries or correspondence you send to us.

    • Records of reports or other resources you request.

    • Your preferences concerning email communications.

    • Technical information about your visit, such as device, browser, approximate location, pages viewed and interactions with the website.

    • Information collected through cookies and similar technologies, where applicable.

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    Please do not submit confidential, sensitive or special-category personal information through the website unless we have specifically asked you to do so.

  • We may use your personal information to:

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    • Provide a report or other resource you have requested.

    • Respond to enquiries and communicate with you.

    • Understand interest in our work, services and publications.

    • Send occasional Untaptd intelligence and updates where you have chosen to receive them.

    • Operate, secure, maintain and improve the website.

    • Meet our legal and regulatory obligations.

    • Establish, exercise or defend legal claims where necessary.

     

    We do not sell your personal information.

  • Under UK data-protection law, we must have a lawful basis for using your personal information.

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    We rely on:

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    • Legitimate interests when providing requested resources, responding to business enquiries, understanding engagement with our work and maintaining the security and effectiveness of the website.

    • Consent when you choose to receive email intelligence and updates, or where consent is required for non-essential cookies or similar technologies.

    • Legal obligation when we must retain or disclose information to comply with the law.

    • Contract where processing is necessary to enter into or perform an agreement with you.

     

    Where we rely on legitimate interests, we consider whether our use is necessary, proportionate and consistent with your reasonable expectations.

  • When you request access to an Untaptd report, we use your email address to provide that access and understand interest in our work.

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    Requesting a report does not automatically subscribe you to marketing communications.

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    If you separately select the email opt-in, we may send you occasional Untaptd intelligence and updates. You can withdraw your consent at any time by using the unsubscribe link in an email or contacting us.

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    Withdrawing consent will not affect your ability to access a report.

  • The website may use cookies and similar technologies to operate correctly, remember preferences, understand website use and improve performance.

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    Essential technologies may operate where they are necessary to provide the website or maintain its security. We will request your consent before using non-essential cookies where required.

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    Further information about the technologies used on this website and how to manage your preferences is available through our cookie settings.

  • We may share personal information with trusted service providers that help us operate the website and our business, including:

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    • Wix, which provides website hosting, forms and associated website services.

    • Providers supporting email delivery, communications, analytics, security and business administration.

    • Professional advisers such as lawyers, accountants and insurers.

    • Regulators, courts, law-enforcement bodies or other authorities where disclosure is required or legally permitted.

     

    These organisations may only use the information as permitted by law and, where they act on our behalf, under appropriate contractual safeguards.

  • We retain personal information only for as long as it is reasonably required for the purpose for which it was collected.

     

    As a general guide:

    • Report-access records are retained for up to 24 months following the request.

    • General enquiries are normally retained for up to 24 months after the enquiry is resolved.

    • Marketing details are retained until you withdraw consent or after 24 months without meaningful engagement, subject to periodic review.

    • Minimal suppression records may be retained after an unsubscribe request so that we can respect your preference.

    • Information needed for legal, regulatory, contractual or security purposes may be retained for longer where necessary.

     

    We periodically review the information we hold and delete or anonymise it when it is no longer required.

  • We use reasonable organisational and technical measures designed to protect personal information from loss, misuse, unauthorised access, alteration or disclosure.

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    However, no method of transmitting or storing information online can be guaranteed to be completely secure.

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  • Depending on the circumstances, you may have the right to:

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    • Request access to your personal information.

    • Ask us to correct inaccurate or incomplete information.

    • Ask us to delete your information.

    • Ask us to restrict the way we use your information.

    • Object to processing based on legitimate interests.

    • Object at any time to the use of your information for direct marketing.

    • Withdraw your consent.

    • Request the transfer of information you provided to us.

    • Complain to a data-protection regulator.

     

    These rights are not absolute and may be subject to legal conditions or exemptions.

     

    To exercise a right, contact us using the details above. We may need to verify your identity before responding.

  • If you are concerned about the way we use your personal information, please contact us first so that we can try to resolve the matter.

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    You also have the right to complain to the Information Commissioner’s Office:

    Website: ico.org.uk
    Telephone: 0303 123 1113

  • The website may contain links to external websites. We are not responsible for the privacy practices or content of those websites, and you should review their privacy information separately.

  • We may update this policy when our services, suppliers or legal responsibilities change. The latest version will be published on this page with the date of the most recent update.

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